Xreveal is 100% virus-free, adware-free, malware-free, and spyware-free. Xreveal has also been independently verified as "100% clean" by Softpedia.
However, some antivirus software may incorrectly identify components within Xreveal as a threat. These warnings are a false positive.
If you have any questions about this topic, please contact us and we'd be glad to help.
Double-check the email address you entered when you paid is correct. If you paid with PayPal to check the email address associated with PayPal, in case they are different.
Check your email Spam or Junk folders. Sometimes the license key email is marked as Spam.
If after 15 minutes you still have not received the key email please contact [email protected], we will be happy to re-send your license key.
If you still haven't received a reply in one working day, maybe your mailbox has blocked the emails we sent. We suggest you use another e-mail to contact us.
Yes, if you have the disc key in KeyDB.cfg.
For Pro version, Some new BDs/UHDs may need search the key online. All keys are sourced from the internet and we cannot guarantee that they will be found.
Once successfully open a disc, Xreveal will automatically save the encrypted disc key in 'My Discs' local database, opening the disc again later will prioritize using the key in 'My Discs'.
No, activate Xreveal Pro do not need an internet connection.
If you have purchased a lifetime full Software license, you are granted one user license to use the Software on no more than 3 computers, and not at the same time. You should use Software for any legal purpose. The usage of Software with lifetime license has no time limitation.
If you have purchased one-year full Software license, you are granted one user license to use the Software on no more than 3 computers during one year after payment, and not at the same time. You should use Software for any legal purpose. The usage of Software with one-year license has one year time limitation. It means that Software stops working as Pro version after one year and asks for another license, unless the license is extended for another year by paying one-year license fee again. The period of free updates is limited only by the expiration time of one-year license. Thus, while Software works with one-year license, you can always update Software freely.
If you don't want to use Xreveal on one computer anymore, just uninstall Xreveal on that computer.